Fraud & Impersonation
DAC Group International Limited is aware that fraudsters are impersonating our company, our staff, and our documents. These individuals contact people by email, phone, and messaging apps, using our name, logo, and forged paperwork to lend credibility to fraudulent transactions. This notice explains how to verify that you are genuinely dealing with us.
DAC Group International Limited accepts no responsibility for losses arising from transactions with impersonators, and no person is authorised to act on our behalf except through the official channels listed above.
Our only official channels
We communicate exclusively through the following:
Website: dacgroup.ae — This is our only website
Email: all genuine email from us ends in @dacgroup.ae — check the full sender address character by character, not just the display name
Verification & fraud reports: fraud@dacgroup.ae — our dedicated address for confirming whether any contact, document, or request is genuinely from us
Registered address: [FULL REGISTERED ADDRESS]
Company registration no.: [REGISTRATION NUMBER / VAT]
We do not publish a phone number and we do not make unsolicited phone or video calls. Any call, voicemail, or messaging app contact claiming to be from us should be treated as unverified until confirmed by email at the address above.
Any communication from a different domain (e.g. free webmail addresses, or lookalike domains with one letter changed), or via personal messaging accounts, is not from us — even if it uses our name, logo, staff names, or documents that appear to carry our letterhead or signatures.
What we will NEVER do:
❌ We will never ask you to pay an upfront fee, “access fee,” “activation charge,” tax, or insurance payment to release funds or complete a transaction.
❌ We will never ask for payment in cryptocurrency, gift cards, or transfers to personal bank accounts.
❌ We will never send bank statements, “proof of funds,” or identity documents as evidence that a deal is genuine — treat any such documents as forged.
❌ We will never pressure you to act urgently, keep a transaction secret, or bypass normal verification.
❌ We will never contact you from a personal or free webmail address — only from @yourdomain.com.
❌ We will never cold-call you or demand action over a phone or video call.
How to verify contact
Stop. Do not reply, click links, open attachments, or make any payment.
Verify independently by email. Compose a new email to fraud@dacgroup.ae — type the address yourself from this page. Do not reply to the suspicious message, and never use contact details, links, or “verification” documents supplied in the message itself, since sender addresses can be spoofed.
Check the exact address of our reply. Genuine replies come only from @yourdomain.com — fraudsters register domains and addresses that differ from ours by a single character.
Wait for our confirmation before acting. If you have received any offer, agreement, invoice, or payment request in our name, attach it to your email, and we will confirm whether it is genuine — before you act on it.
A warning about AI: photos, documents, and even live video calls can be faked
Fraudsters now use artificial intelligence to impersonate real people convincingly. Please understand what this means:
“Proof of life” photos prove nothing. A photo of a person holding an ID, a newspaper, or a handwritten note can be fabricated or composited in minutes. Do not treat any photo as verification.
Documents prove nothing. Bank statements, passports, contracts, and letters can be forged or generated to a professional standard.
Even a live video call is not, by itself, proof you are speaking with us. Real-time AI “deepfake” technology can clone a person’s face and voice on a live call. In one documented case, criminals used AI-generated video of senior company staff on a live video conference to trick an employee into transferring over US$25 million
If you are ever on a call with someone claiming to represent us, you may:
1. Ask for unpredictable actions in real time — ask the person to turn their head fully to the side, or pass a hand in front of their face. Real-time fake video often distorts or breaks under these movements. (Note: this helps, but is not a guarantee — the technology improves constantly.)
2. Ask something only the real person would know — something from your genuine past dealings with us that is not discoverable online.
3. Never act on the call alone. This is the rule that always works: end the call and verify by composing a new email to fraud@dacgroup.ae — typed yourself — and wait for a reply from our official domain before taking any action.
No genuine representative of DAC Group International Limited will ever object to you ending a call to verify. Anyone who resists, pressures you, or invents reasons why you cannot verify by email is not us.
No photo, document, voice, or video, however convincing, replaces independent verification through the official channels on this page.
If you have been targeted
If you have paid money or shared personal information with someone impersonating us:
Contact your bank immediately to attempt to stop or recall the payment.
Report the incident to the police in your country
Notify us at fraud@dacgroup.ae with copies of the correspondence, so we can warn others and pursue takedowns.
Last updated: July 2026